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General Contact Information
2410 Murchison Road
Fayetteville, NC 28301
Store Phone: 910-488-7571 Ext 102
Fax: 910-630-1668
Email Inquiry: customerservice@rhudysjewelry.net
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Warranty/Guarantee
Rhudy's US Military Jewelry.com offers a thirty (30) day customer satisfaction guarantee. Customers may return any item within 30 days from the delivery of the merchandise. Limited thirty (30) day warranty. Rhudy's US Military Jewelry.com warranties all merchandise against defects in manufacturing and workmanship. Rhudy's US Military Jewelry.com is not responsible for those items subjected to excessive wear, abuse, or physical damage whether accidental or otherwise. Additionally the insurance and protection of your merchandise is solely your responsibility, and Rhudy's US Military Jewelry.com shall not be held liable for any loss, theft, or resulting damages whatsoever that may occur. See details in our Returns/Exchange and Insurance/Liability Policies. All Returns are subject to a 20% restocking fee.
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Privacy
Personal customer information is confidential and will not be disclosed to any non-related third parties. Rhudy's US Military Jewelry.com does not sell mailing lists and will not disclose your name, email address, or any other information about you to any non-related third parties. Return to top.
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Security
When you make a purchase at Rhudy's US Military Jewelry.com, our server uses a Secure Socket Layer (SSL) to connect with you. This protocol will encrypt your personal information, guarding it from interception and misuse. Your security and a safe shopping environment are our primary concerns. Return to top. |
Cookies
Rhudy's US Military Jewelry.com uses cookies to enhance your browsing experience. Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to remember various aspects of your visit. This information is used by Rhudy's US Military Jewelry.com to guarantee a consistent and uninterrupted experience. Cookies will allow you to revisit without losing many of your settings. We do not use cookies to save personal information for outside uses. Return to top. |
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Returns
Rhudy's US Military Jewelry.com will happily exchange or refund any unworn and undamaged item in accordance with the restrictions outlined in this section.
All returns must receive a Return Merchandise Authorization (RMA) number and be returned to Rhudy's US Military Jewelry.com within 30 days of receipt of the original purchase. The RMA number must be clearly written on the outside of the package or it will not be accepted. The items being returned must be shipped back and fully insured through the UPS, FedEX or U.S. Post Office, registered/insured at the customer’s expense. All merchandise will be inspected and must be free from damage, alterations, or wear. Customers will receive a refund for the full amount of the items excluding the original shipping expenses. Credit card purchases will be electronically credited from Rhudy's US Military Jewelry.com to your account within 5 days of return receipt. Other payments or refunds by Rhudy's US Military Jewelry.com will be issued by corporate check within 5 business days. Exchanges will be processed similar to returns. Any balance owed will be refunded within 5 business days. Items that are special order or that have been altered may not be returned or exchanged. All Returns are subject to a 20% restocking fee.
Please ship and insure all authorized returns to:
Rhudy's US Military Jewelry.com
2410 Murchison Road.
Fayetteville, North Carolina 28301. Return to top.
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Sales Tax
Rhudy's US Military Jewelry.com is located in Fayetteville, North Carolina, USA. We are required to collect sales tax from North Carolina residents or for purchases delivered in North Carolina. North Carolina sales tax does not apply for items shipped outside of North Carolina to residents of other states.
We collect sales tax applicable for each states. Return to top.
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Payment
For your convenience Rhudy's US Military Jewelry.com accepts the following credit cards.
Visa
MasterCard
American Express
Discover
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Insurance/Liabilities
All items shipped from Rhudy's US Military Jewelry.com are insured for full value until delivery to your location. Once delivered to your location you are solely responsible for the merchandise. You agree to accept any loss or damage to the merchandise, whether caused by you or by another, or by any other known or unknown cause, and whether or not such cause is under your control, from and after the point of delivery to your location and up to and including the return to and receipt by Rhudy's US Military Jewelry.com of the merchandise in its original condition. For more information on insurance for diamonds and jewelry, please contact your local insurance professional. Return to top. |
Size - Repairs
Although Rhudy's US Military Jewelry.com offers only the finest quality products, from time to time, some service or repair may be necessary. For sizing, alterations, or repairs, please contact our customer service department. Any alterations made prior to the 30-day return period will void your ability to return the item. Return to top. |
Images
The images featured on this Web site may have been altered, reduced, or enlarged. These images are intended to represent the general design and appearance of the item.
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Labritory Certificates / Grading Reports
Rhudy's US Military Jewelry.com is proud to offer the finest quality diamonds available for our military jewelry. A diamond grading report from the Gemological Institute of America (GIA) or the American Gem Society (AGS) will accompany our loose diamond inventory. These laboratories are recognized around the world as the finest in gemological education and gem grading. However, diamond grading is subjective. Rhudy's US Military Jewelry.com guarantees that the diamond sold matches the stone described by the grading report (i.e. that the diamond is the same one graded by the laboratory). We do not guarantee the accuracy of any diamond-grading laboratory. Rhudy's US Military Jewelry.com, its appointees, and agents are not responsible for possible dissimilarities and/or differences that could appear from repeated examinations or as a result of other methods applied. Rhudy's US Military Jewelry.com presents these Grading Reports to the client solely for his own use and shall not be held responsible for any claim whatsoever that may be made on the basis of these evaluations. Return to top. |
Appraisals
Rhudy's US Military Jewelry.com presents our evaluations/appraisals in accordance with the scientific methods applied during the examination. Rhudy's US Military Jewelry.com, its appointees, and agents are not responsible for possible dissimilarities and/or differences that could appear from repeated examinations or as a result of other methods applied. Rhudy's US Military Jewelry.com presents these appraisals/evaluations to the client solely for his own use and shall not be held responsible for any claim whatsoever that may be made on the basis of this evaluation. Return to top. |
Legal Information
Rhudy's US Military Jewelry.com does not endorse or make any representations regarding the accuracy or reliability of the information and content contained on this site. Rhudy's US Military Jewelry.com reserves the right to correct, update, modify, or otherwise change the terms and conditions of sale, information, and prices at any time at our sole discretion and without notice. Rhudy's US Military Jewelry.com nor its agents, affiliates, or employees shall be liable for any indirect, incidental, punitive, or consequential damages arising directly or indirectly from the use of any of the information contained in or received from this site. Appraisals, grading reports, and certificates are subjective and may vary as to qualities and descriptions depending upon the agent, laboratory, or appraiser and the scientific methods applied. You hereby acknowledge that the use of this site and its resources, information, and services shall be solely at your own risk. Rhudy's US Military Jewelry.com, its products, images, logos, and all other items contained in this site are protected by US and international copyright and trademark laws. It is expressly prohibited to reproduce, use, modify, or in any way display or distribute this information without permission. You further covenant and agree that these conditions cannot be modified by any oral statements between the parties or by any other dealings between the parties. You further covenant and agree that venue and jurisdiction for the resolution of any dispute arising under or relating in any way to merchandise purchased from this site or the use of any information contained in this site shall be in Cumberland county, North Carolina, USA. Return to top. |
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